I switched GMC to Sembot CSS and lost access to GMC

Created by Aneta Węglarz, Modified on Tue, 27 Feb at 4:01 PM by Aneta Węglarz

I switched GMC to Sembot CSS and lost access to GMC

This is because your GMC account was previously a sub-account under an advanced account (manager multi-account). In the process of switching to CSS, it is separated from this multi-account to a separate account or transferred as subaccount to multiaccount of new CSS.

In this case, please contact us at help@sembot.com or via the built-in chat and specify the email address access to the account is to be restored.

⚠️ It is not possible to keep a subaccount under your multiaccount and connect to another CSS.

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